If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.
Client Care Department
Existing customer inquiries, including service changes, billing inquiries, etc. Average response time is 24 - 48 hours.
Home Internet Technical Support
Existing customer internet technical support, average reply is 2 - 4 hours. For faster service, please call 1.800.396.1023 ext. 2.
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