If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.


 Client Care Department

Existing customer inquiries, including service changes, billing inquiries, etc. Average response time is 24 - 48 hours.

 Sales Department

New Residential service inquiries. Average response time is 45 minutes.

 Biz Services Technical Support

Domains, Web Hosting and Cloud Servers. Average response is 15-minutes.

 Biz Sales Department

New Biz service inquiries. Average response time is 45 minutes.

 Move Requests (For Home and Business)

Move requests only for your existing GETUS internet service. Please allow 5-7 business days for move requests to be completed.